Take a snapshot of your business by completing a Technology Assessment below: Your Name (required) Your Email (required) Technology Assessment Financial Data IT operations costs for each service area, plus all the other expenses that make up your IT total cost of ownership. That includes expenses that are allocated to non-IT budget lines -- HR, facilities management labor and overhead, etc. -- as well as indirect costs such as data center and other facilities costs, depreciation and amortization. Think broadly, and don’t omit anything. Hardware & Software List current technology equipment and related storage/computing capacity as well as enterprise or third-party software applications you’re currently using. How old are your legacy software systems? Cultural Specifications Consider specific internal issues or desires that affect the way you use IT or potential sourcing decisions. Remember that service quality issues such as availability and reliability have an intangible effect beyond what you can quantify. They have the power to create and maintain a positive attitude among employees and also clients and customers that interact with you electronically. Customer-centric considerations are ever more important to build satisfaction and loyalty in today’s unpredictable economy. Staffing List current staff scheduling and time tracking technology. Are they using current technology effectively? Performance List what you’re currently doing well and what services you currently deliver, but not well. What do you need now but aren’t able to provide? What will you need to meet future goals that you don’t currently have? List what’s needed to implement specific new initiatives and also what you’ll need to give your organization a functional cushion – some “competitive leeway,” if you will. Think flexibility and scalability. If you’re considering widespread internal or outsourcing-based transformation or even comparatively smaller changes, what will you need to effect a smooth, cost-effective transition? Governance & Risk Management Does your IT infrastructure have risk oversight to ensure HIPAA or privacy compliance and address current policies and procedures? Are you prepared to incorporate new technologies and practices, for instance the growing prevalence of all types of mobile devices and the challenges brought about by increasing employee preference for BYOD? How exposed are you right now, both physical facilities and/or data? Is your disaster recovery plan adequate to meet compliance regulations and assure you can maintain or quickly restore continuity if something catastrophic happens?